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If you really want to know how good a company is, then check out their warranties. We've all had some sales person tell us one things and when the time came to return it... you know the rest. Gellco takes pride in taking care of our customers. Since we sell the best products available then we can offer a great warranty and then stand behind it. We'll even tell you up-front what's covered and what's not covered. You've always heard of "get it in writing," well, here you go...
Gellco Clothing & Shoes guarantees all products to be free from defects in materials and workmanship for 90 days from date of purchase.
All claims must be accompanied by a proof of purchase (sales receipt).
Gellco will either repair, replace, or send the product in question to the manufacture for the determination as to the proper amount of credit to be issued to the customer.
Gellco's Warranty Policy does NOT cover the following:
Wear related issues:
cuts - scuffing - burns - exposure to acids & chemicals - dry rot - damage to soles from sharp and/or hot objects such as rocks, glass and/or metal.
Fit related issues:
the staff can only make suggestions as to the fit of the products, you are the final judge as to the fit!
FOOTWEAR CARE TIPS
The amount of satisfaction you receive from you footwear depends largely on the continual proper care and maintenance. The top quality full-grain leather used in our footwear is soft, pliable, and durable. Good leather breathes to ventilate your feet and allow you more comfort. The following suggestions for proper footwear care will help lengthen the life of your boots & shoes.
KEEP THEM CLEAN... A hard day's work will clog up your boots' ventilating pores. After each day, give your boots a 30 second rubdown with a damp cloth to wash away acids, soil, and/or chemicals.
DRY THEM SLOW & EASY... Never expose your leather footwear to a direct heat source, such as a stove or radiator furnace. The leather will become very dry and brittle, not to mention the possibility of shrinking. Place them on their sides in an open air spot and dry them at room temperature. We also recommend the use of Shoe Dryer.
LEATHER CARE... There are 3 basic types of leather, each requiring different types of treatment (Oil-Tanned, Dry-Tanned & Polished). All 3 should be treated at least once a month preferably twice a month. This will help keep them soft and pliable. Use a mink oil or boot oil on Oil-tanned leathers. Use a silicone spray or dauber for Dry-tanned leathers. Use a shoe cream in the appropriate color for Polished leathers. Each care product should give directions for application, we recommend that you follow them.
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